Raymond Chen blogged about solving the real problem, something I believe strongly in and in the process linked to a story from the Word team about a customer with a problem. Something about how Word views styles, but it doesn't matter for my purposes. What struck me (emphasis mine):
... but it told me nothing about his problem that he was trying to solve. Well, it turns out that he had to review documents to see if they adhered to corporate style guidelines. In order to do this, he needed to be able to see both the style that's applied to a paragraph and any direct formatting that's been applied in addition to the style.
This customer's real problem was not that they need some way of viewing styles in Word, this person's problem is that their job is to review word documents to see if the adhered to corporate style.
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